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© Melanie Tomlinson 2018
Privacy Policy
website by Bogdan Tanea

Privacy policy

This Privacy Policy describes how we collect, store, use and share your personal information.

Personal information we collect

When you contact us, order our products or sign up for our newsletters we collect information about you.

We collect information from interested parties at trade, craft and design fairs and other linked events.

Additionally when you place an order, we collect certain information from you, including your name, billing address, shipping address, email address and phone number.

When you visit our website, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the website, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the website, and information about how you interact with the website. We collect this information using the following technologies:

How do we use your personal information?

We use the information that we collect about you to process orders (including arranging for shipping and providing you with invoices and/or order confirmations), manage client accounts, communicate with you and, when in line with the preferences you have shared with us, provide you with information about products and projects which we think may be of interest to you.

Sharing your information

We sent out email newsletters with information about our products and services through MailChimp, with whom we share your email address. You can read more about how MailChimp uses your Personal Information here: https://mailchimp.com/legal/privacy/. You can sign up to the newsletter by telling us you´d like to subscribe – verbally or by email. You can amend your details or opt out of the newsletter at any point, or use the links provided at the bottom of each newsletter.

We also use Google Analytics to help us understand how our customers use the Site -- you can read more about how Google uses your Personal Information here: https://www.google.com/intl/en/policies/privacy/. You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.

Finally, we may also share your personal information to comply with applicable laws and regulations, to respond to lawful request for information we receive, or to otherwise protect our rights.

Your rights

If you are a European resident, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below. Please note that we are processing your information in order to fulfill contracts we might have with you (for example if you place an order), or otherwise to pursue our legitimate business interests listed above.

Additionally, please note that your email address and certain information that is automatically collected when you browse our website will be stored on servers outside of Europe.

Data retention

When you place an order with us, we are required by law to maintain your information for at least 5 years.

Other websites

Our website may contain links to other websites but this privacy policy only applies to our own website.

Changes

We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.

Contact

For more information, if you have questions, or if you would like to make a complaint, please contact us by e-mail at melanie@melanietomlinson.co.uk.